Privacy Policy

1. Introduction

Brisko Footwear respects your privacy. This Privacy Policy explains how we handle information when you visit our website, contact us, or communicate with us through WhatsApp, phone, or other customer-support channels.

2. Information we may receive

Our website currently does not require account registration and does not include a direct enquiry form. If you choose to contact us, we may receive information that you voluntarily provide, such as:

• Your name and phone number.
• Your WhatsApp profile information made available to us through WhatsApp.
• Your product enquiry, message, feedback, or other information you choose to share.
• Basic technical information that may be automatically processed by your browser or our hosting provider, such as IP address, browser type, device information, and access logs.

3. How we use information

We may use the information you provide to respond to enquiries, share product or store information, provide customer support, follow up on requests, improve our services, prevent misuse, and communicate offers or updates where permitted by applicable law and platform rules.

4. WhatsApp communications

Brisko Footwear may use WhatsApp to send marketing and promotional communications to users who have provided their consent to receive such messages. These communications may include information about our products, offers, discounts, new launches, promotions, and other updates.

By opting in to receive WhatsApp marketing communications from Brisko Footwear, you consent to receiving promotional messages through WhatsApp. Providing consent is voluntary and is not required to purchase our products or use our services.

You may withdraw your consent and opt out of WhatsApp marketing messages at any time by replying "STOP" to a promotional message or by contacting Brisko Footwear and requesting to stop receiving promotional communications.

Once you opt out, we will stop sending promotional WhatsApp messages. However, you may continue to receive essential service-related communications, such as order updates, customer support messages, or other communications necessary to fulfil your requests.

WhatsApp communications are provided through WhatsApp/Meta and are also subject to WhatsApp's applicable Terms of Service and Privacy Policy.

5. Sharing of information

We do not sell or rent your personal information. Information may be shared only where reasonably necessary with service providers that help us operate our website or communications, to comply with legal obligations, to protect our rights or customers, or as part of a legitimate business transfer.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for customer support and business records, or as required by applicable law. Retention periods may vary depending on the nature of the interaction.

7. Security

We take reasonable administrative and technical measures to protect information under our control. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Cookies and analytics

This version of the website does not intentionally use advertising cookies or behavioural tracking scripts. If analytics, advertising pixels, forms, or additional tracking technologies are added in the future, this policy should be updated before those tools are enabled.

9. Your choices and rights

You may contact us to ask about the personal information you have shared with us, request correction or deletion where applicable, or opt out of promotional communication. Certain information may need to be retained when required for legal, fraud-prevention, accounting, or legitimate business purposes.

10. Third-party services

Our website may link to services such as WhatsApp and Google Maps. We do not control the privacy practices of those third parties. Please review their respective privacy notices when you use those services.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our website, communication practices, legal requirements, or platform policies. The effective date at the top of this page will indicate the latest revision.

12. Contact us